Privacy Policy Privacy Policy Bad Boy Bakehouse Effective Date: 27 June 2026 1. Introduction Bad Boy Bakehouse ("we", "our", "us") respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, disclose and protect your information when you: Visit our website Contact us by email or phone Complete online enquiry forms Submit wholesale applications Interact with us through Facebook, Instagram or other social media Place orders with us Use any customer portal or online ordering platform we provide Interact with our customer relationship management (CRM) system Use any digital services operated by Bad Boy Bakehouse We comply with the Australian Privacy Principles contained in the Privacy Act 1988 (Cth). 2. Information We Collect Depending on how you interact with us, we may collect: Personal Information Name Business name Position or job title Email address Telephone number Mobile number Billing address Delivery address Company ABN (where applicable) Business Information Business type Trading name Order history Purchase history Delivery preferences Account information Customer communications Website Information When you visit our website we may collect: IP address Browser type Device information Operating system Website pages visited Time spent on pages Referring website Cookies Analytics data Marketing Information If you submit enquiries through: Website forms Facebook Lead Ads Instagram Lead Ads Email Phone Trade shows Referral forms we may collect information relating to your enquiry. 3. How We Collect Information Information may be collected through: Website enquiry forms Wholesale application forms Contact forms Facebook Lead Forms Instagram Lead Forms Email correspondence Phone calls Customer portal registrations Orders placed with us Cookies Google Analytics CRM software Third-party integrations 4. How We Use Your Information We may use your information to: Respond to enquiries Provide quotations Supply products Process orders Manage deliveries Communicate regarding orders Manage customer accounts Improve customer service Send requested information Send product updates Recommend relevant products Analyse purchasing trends Improve our products and services Manage our CRM Schedule follow-ups Improve website performance Meet legal obligations 5. Artificial Intelligence Bad Boy Bakehouse may use Artificial Intelligence (AI) technologies to improve customer service and business operations. AI may assist with: Summarising enquiries Categorising leads Analysing purchasing trends Recommending products Identifying follow-up opportunities Generating internal business insights AI-generated recommendations are reviewed by our team before business decisions are made. 6. Cookies Our website may use cookies to: Improve website performance Remember preferences Measure website traffic Improve customer experience You may disable cookies within your browser settings, however some features of the website may not function correctly. 7. Analytics We may use analytics services including: Google Analytics Meta Pixel Facebook Conversion API Other website analytics platforms These services help us understand how visitors use our website. 8. Marketing Communications If you provide your details, we may contact you regarding: Wholesale opportunities Product launches Promotions Industry news Business updates You may unsubscribe from marketing communications at any time. 9. Information Sharing We do not sell personal information. Information may be shared only where necessary with trusted providers including: Payment providers Delivery companies CRM software providers Website hosting providers Cloud storage providers Email providers Phone system providers Marketing platforms Order management platforms Professional advisers Government authorities where required by law 10. Data Security We take reasonable steps to protect your information using: Secure cloud systems Password-protected systems User access controls Encryption where appropriate Staff access permissions While we take reasonable precautions, no online system can guarantee absolute security. 11. Data Retention We retain information only for as long as reasonably necessary to: Provide services Maintain customer relationships Meet legal obligations Resolve disputes Maintain business records 12. Access and Correction You may request to: Access your personal information Correct inaccurate information Update your contact details Requests may be made by contacting us. 13. Data Deletion You may request deletion of your personal information where permitted by law. Some information may be retained where required for: Tax obligations Financial records Legal obligations Transaction history Please refer to our Data Deletion page for further information. 14. Third Party Websites Our website may contain links to external websites. We are not responsible for the privacy practices of third-party websites. 15. Children's Privacy Our website and services are intended for business customers and are not directed towards children under the age of 16. 16. International Data Storage Some of our software providers may store data on secure servers located outside Australia. Where this occurs, we take reasonable steps to ensure your information remains protected. 17. Changes to this Policy We may update this Privacy Policy from time to time. The latest version will always be published on this page. 18. Contact Us If you have any questions regarding this Privacy Policy or how we handle your information, please contact us. Bad Boy Bakehouse Email: info@badboybakehouse.com.au Website: https://www.badboybakehouse.com.au Phone: (Add your business phone number) Address: (Add your business address) Last Updated: 27 June 2026 Privacy Policy Bad Boy Bakehouse CRM & Lead Management Platform Effective Date: 27 June 2026 Introduction Bad Boy Bakehouse ("we", "our", "us") is committed to protecting the privacy of our customers, suppliers and business partners. This Privacy Policy explains how we collect, use, store and protect information collected through our CRM, customer management system, website, Facebook Lead Ads, Instagram Lead Ads and other connected business systems. Information We Collect We may collect the following information: Business name Contact name Email address Telephone number Business address Delivery address Products of interest Enquiry details Purchase history Order history Customer communications Website enquiry information Facebook or Instagram Lead Form submissions Information voluntarily provided to us How We Use Your Information We use your information to: Respond to enquiries Contact prospective customers Provide quotations Manage customer accounts Process orders Provide customer support Improve our products and services Analyse customer purchasing trends Recommend relevant products Schedule customer follow-ups Manage sales activities Improve customer experience Facebook & Meta Lead Forms If you submit your information through a Facebook or Instagram Lead Form, your information may be automatically transferred into our internal CRM system for sales follow-up and customer relationship management. Data Sharing We do not sell your personal information. Information may be shared only with trusted service providers that assist us in operating our business, including: CRM software providers Email providers Phone system providers Order management platforms Delivery providers Payment providers Only where necessary to provide our services. Data Security We take reasonable administrative, technical and organisational measures to protect your information from unauthorised access, disclosure or misuse. Data Retention We retain business contact information only for as long as necessary to operate our business, comply with legal obligations or maintain customer relationships. Your Rights You may request to: Access your information Correct inaccurate information Update your details Request deletion of your information where legally permitted Cookies Our website may use cookies and analytics tools to improve website performance and user experience. Contact For any privacy enquiries please contact: Bad Boy Bakehouse Email: info@badboybakehouse.com.au Website: https://www.badboybakehouse.com.au Changes We may update this Privacy Policy from time to time. Any updates will be published on this page. Terms of Use Bad Boy Bakehouse CRM & Lead Management Platform Effective Date: 27 June 2026 Introduction These Terms of Use govern the use of the Bad Boy Bakehouse website, customer portal and CRM-related services. By submitting enquiries, completing forms or using our services, you agree to these Terms. Business Enquiries Information submitted through our website, Facebook Lead Ads, Instagram Lead Ads or other enquiry forms is used solely for responding to enquiries and managing customer relationships. Submitting an enquiry does not create any obligation for either party. Orders Orders remain subject to acceptance by Bad Boy Bakehouse. Product availability, pricing and delivery schedules may change without notice. Intellectual Property All content on this website, including logos, branding, graphics, product descriptions and images, remains the property of Bad Boy Bakehouse unless otherwise stated. Customer Accounts Where customer portals or online ordering systems are provided, customers are responsible for maintaining the confidentiality of their login credentials. Limitation of Liability While we make every effort to ensure the accuracy of information provided, Bad Boy Bakehouse accepts no liability for indirect or consequential loss arising from the use of this website or associated systems. Third Party Services Our systems may integrate with third-party providers including Meta, Ordermentum, Google Maps, email providers and other business software. Their use is governed by their respective terms and privacy policies. Privacy Your use of our services is also governed by our Privacy Policy. Changes Bad Boy Bakehouse reserves the right to amend these Terms at any time. Contact Bad Boy Bakehouse Email: info@badboybakehouse.com.au Website: https://www.badboybakehouse.com.au Data Deletion Instructions Bad Boy Bakehouse CRM & Lead Management Platform Effective Date: 27 June 2026 Requesting Deletion of Your Data Bad Boy Bakehouse respects your privacy and your right to request the deletion of your personal information. If you have submitted an enquiry through our website, Facebook Lead Ads, Instagram Lead Ads or any of our online forms, you may request that we delete the personal information we hold about you, subject to any legal or regulatory obligations requiring us to retain certain records. How to Request Deletion To request deletion of your personal information, please contact us using one of the following methods: Email: info@badboybakehouse.com.au Please include: Your full name Business name (if applicable) Email address used when contacting us Phone number (optional) A brief request asking for your information to be deleted What Happens Next Once we receive your request, we will: Verify your identity where necessary. Review the request. Delete or anonymise your personal information where legally permitted. Confirm once the deletion has been completed. Most requests are processed within 30 days. Information That May Be Retained Certain information may need to be retained where required by law, including: Financial records Tax records Transaction records Information required to resolve disputes Information required for legal or regulatory compliance Where information cannot be deleted, it will only be retained for the minimum period required by law. Facebook & Instagram Leads If your information was collected through Facebook or Instagram Lead Forms, requesting deletion through Bad Boy Bakehouse will also remove your information from our internal CRM where applicable. Contact Bad Boy Bakehouse Email: info@badboybakehouse.com.au Website: https://www.badboybakehouse.com.au

Bad Boy Bakehouse CRM The Bad Boy Bakehouse CRM is an internal business application used by authorised employees to manage wholesale customer enquiries, customer relationships, sales activities and integrations with approved third-party business systems. This application is not available to the general public. For enquiries, please contact: info@badboybakehouse.com.au

View all the upcoming events and keep up to date with Bad Boy Bakehouse seasonal / event products, closures, public holidays and more! VIEW ALL THE UPCOMING 2026 / 2027 EVENTS HERE View All Event Products October 1st - 31st 2026 View More October 31st 2026 Saturday View More November 1st - November 30th 2026 View More November 3rd 2026 View More November 8th 2026 Sunday View More December 25th 2026 Friday View More Christmas Closure No Delivery Fri Dec 25th & Sat Dec 26th View More December 31st 2026 Thursday View More New Years Closure No Delivery Friday January 1st 2027 View More January 26th 2027 Tuesday View More Australia Day Closure No Delivery View More February 6th 2027 Saturday View More February 14th 2027 Sunday View More February 2027 View More March 8th 2027 Monday View More March 17th 2027 Wednesday View More March 21st 2027 Sunday View More March 28th 2027 Sunday View More Easter Closure No Delivery View More April 25th 2027 Sunday View More ANZAC Day Closure No Delivery View More May 9th 2027 Sunday View More May 21st 2027 Friday View More May 2027 Wednesday View More King's Birthday Closure No Delivery View More

Easter is just around the corner and at Bad Boy Bakehouse, we are bringing back your seasonal favourites and some exciting new additions designed to help your business stand out this Easter season. If you’re looking to elevate your Easter display and boost sales, here’s what’s new (and delicious) for 2026. Traditional Hot Cross Buns The Easter Seasonal Classic Essential No Easter range is complete without traditional hot cross buns, baked fresh to order and available in: Plain Fruit Chocolate Soft and fluffy, these buns are ideal for anyone wanting a hot cross bun made in mass production, using premium ingredients. This Easter essential is a must have! Whether served toasted with butter or displayed for pack purchasing, classic hot cross buns remain one of the strongest seasonal sellers year after year. Topped & Filled Hot Cross Buns Our Biggest Easter Upgrade Yet This year, we are taking hot cross buns to the next level with our indulgent topped and filled range. Our soft hot cross buns, are baked fresh and generously filled and topped with premium creams, then finished with decadent toppings. Available Flavours: Chocolate Biscoff Pistachio White Hazelnut Peanut Butter Perfect for anyone wanting something more premium options on top of the traditional fruit buns. These eye catching buns not only taste incredible but create strong visual impact in store, great for driving impulse purchases. Easter Themed Range Display On Theme Products! Alongside our traditional and filled hot cross buns, we are also offering a range of Easter themed products, including: Donut Rings Bunny Shaped Donuts Easter Egg Shaped Donuts Cronuts Cupcakes Mud Cake Slices Gift Box (Ready To Sell) Stand out from the crowd and have something different for your customers in your displays this Easter with Bad Boy Bakehouse! Plan Your Easter Range Today! Enquire with us today on ordering! Easter is one of the busiest and most exciting times of the year and now is the perfect time to plan your seasonal range. From classic hot cross buns to our indulgent new filled hot cross buns and festive donuts, cronuts, cupcakes, and more! Our wholesale products are designed to delight your customers and boost sales. Have questions about our products, pricing, or how to order? Our team is here to help, contact us today!

A Game-Changer for Breakfast: Meet Our Sourdough English Muffins At Bad Boy Bakehouse , we believe breakfast should be bold. That’s why we’ve reimagined the classic English muffin — introducing our new Sourdough English Muffins , baked with character, texture, and that unmistakable sourdough tang. Perfect for café menus , these muffins are the upgrade your mornings (and your customers) have been waiting for. W hy Our Sourdough Muffins Hit Different Forget bland and doughy. Our Sourdough English Muffins  are: Naturally fermented for 24 hours  for flavour depth and improved digestibility Golden and crisp on the outside , fluffy and chewy inside Made with no additives, no preservatives  — just honest, artisan baking Delivered fresh and ready to slice, toast, and stack with fillings Whether it’s eggs benedict , bacon & avo stacks , or a plant-based brekky burger , our muffins are built to hold it all together — without going soggy. Designed for Cafés, Loved by Chefs We know what café kitchens need: reliability, quality, and speed. That’s why our sourdough muffins are: Pre-sliced  upon request Freezer-friendly  with a long shelf life Baked to consistent shape and rise  — perfect for food styling and social shares Available in bulk carton formats  for wholesale customers Looking to stand out on Uber Eats or in-store? These muffins elevate your breakfast and brunch game with very little effort. Baked in Sydney, Delivered Fresh Bad Boy Bakehouse products are baked daily in our Sydney-based wholesale bakery , using premium Australian ingredients. Our sourdough starter is nurtured in-house — giving each muffin a unique character you can taste in every bite. We supply directly to cafés, caterers, clubs, and restaurants  across NSW and beyond, with reliable delivery and custom order volumes  available. Now Taking Orders – Be First to Serve Them Want to be one of the first cafés to stock our Sourdough English Muffins? Reach out to our team at order@badboybakehouse.com  or visit our wholesale portal Ordermentum to set up an account. Join the breakfast revolution with Bad Boy Bakehouse  — where bold flavour meets artisan craft.

The croissant that broke the internet has landed in Sydney – and you can now get it exclusively from Bad Boy Bakehouse our Dubai Chocolate Croissant  – rich, golden, and unapologetically over the top. Inspired by the viral Dubai chocolate craze that swept through Dubai’s luxury cafés and TikTok feeds, our version is filled with crispy kataifi pastry blended in Pistachio cream, dipped in glossy Nutella, and finished with roasted Pistachios. What Makes the Dubai Chocolate Croissant So Special? Unlike your average chocolate croissant, this one turns everything up: Hand-laminated pastry  for flaky, buttery perfection Crunchy Kataifi Pastry Blended with Pistachio Cream  – rich and velvety Drizzled with Nutella  for extra indulgence Topped with roasted Pistachios Perfectly portioned for cafés, patisseries, and Instagram feeds It’s luxury you can eat , and it’s already turning heads across Sydney. The Croissant That Went Viral The original Dubai-style chocolate croissant became an online sensation thanks to its lavish presentation and addictive flavour. Foodies, influencers, and café hoppers couldn’t get enough — and now Bad Boy Bakehouse has brought the viral trend to Australia with our own high-quality twist. Available Now for Wholesale & Retail Whether you're a café looking to elevate your pastry cabinet, a boutique grocer chasing trending products, or an event caterer looking for that wow  factor — the Dubai Chocolate Croissant  is your next best-seller. It’s now available exclusively through Bad Boy Bakehouse , freshly baked and ready for wholesale distribution across Sydney and beyond. 🔥 READY TO GO VIRAL? Stock the Dubai Chocolate Croissant today! Available to order on ordermentum or call us on 0417 777 113 or email at order@badboybakehouse.com .