Yes, wholesale customers must set up an account with us. This ensures streamlined ordering, invoicing, and payments.

To set up a wholesale account, please fill out our application form online, email us, or call our team. All orders are placed online though the ordering platform Ordermentum.

Yes, our wholesale accounts are typically open to businesses, restaurants, or other entities that require bulk bakery orders and hold an ABN.

Wholesale accounts require an ABN.

Account approval and set up is done within business hours and can be done instantly or up to 24 hours.

You can check the status by contacting us, and we’ll update you on the approval process.

All account information can be updated on online via Ordermentum. Please also notify our staff of any changes, including update of delivery address or delivery instructions, so we can advise our team.

Yes! We can set up multiple authorised users under your account.

We just need the users Name, Contact Number & Contact Email - we will send them an invite to access your business account and place orders online.

You can reset your password via the login page or contact Ordermentum for more assistance, if required.

Yes! Wholesale accounts receive discounted wholesale pricing.

If you have a change of ownership to your business, please contact our office.

Yes, you can cancel anytime. However, pending orders and payments must still be fulfilled per our cancellation policy.

Please contact our office to close your account.